DiSC® Training – Based Solutions

Everything DiSCThe DiSC model is a behavioural profiling tool that helps people to understand why they behave as they do in different contexts and how they can adapt their behaviour in order to connect better with others. DiSC dimensions of behaviour provide a non-judgemental common language for exploring behavioural issues and solving a range of problems.

The DiSC model can help people at all levels to:

  • Understand their own behaviour
  • Learn how and when to adapt their behaviour
  • Understand and appreciate differences
  • Improve their communication
  • Reduce conflict
  • Improve their sales results

Inscape was the first organisation to commercialise the DiSC family of behavioural assessments. With over 30 years of proven reliability and over 40 million users worldwide, Inscape’s DiSC – based solutions remain the most trusted learning instrument in the industry. This is due to rigorous, continuous product research and development as well as a focus on creating effective solutions for the most pressing issues faced by organisations today.

IP-certified-disc-trainerAs an Everything DiSC® Certified Trainer

…I am able to

  • Create focused effective DiSC®-based training solutions using the Everything DiSC® Facilitation system
  • Understand which DiSC® tool works best to achieve your desired outcome
  • Know how to combine DiSC® resources for better results
  • Customise your own unique DiSC®-based training solutions

I have the skills, knowledge and resources to deliver solutions related to a range of topics including:

  • Effective communication
  • Team development
  • Conflict resolution
  • Interpersonal effectiveness
  • Management and leadership development
  • Sales effectiveness.

The Inscape Everything DiSC® profiles are Inscape’s latest profiles.

Each profile is topic-specific, with in-depth information, including tips, strategies, and action plans to help learners become more effective.

All Everything DiSC profiles include access to unlimited free follow-up reports (again click links below to viewsamples below)

DISC Map 

Training to suit your needs

Improving Communication

Adapting to Different styles

Communication Effectiveness Series

i) Understanding communication

ii) Managing conflict and resistance

iii) Reducing Conflict

Using your strengths to your advantage

Building greater self-awareness

Maximising your strengths as a manager

Recognising and removing barriers to performance

Getting the most from your key contributors

Building a sales relationship

Being responsive to customer differences

Improving team motivation

Team effectiveness series

Improving Communication

Communication is more than talking and listening. Genuine communication requires a deep understanding of another person’s perspective. When you take into consideration all of our biases, behavioural idiosyncrasies, unspoken emotions, personal agendas and unshared assumptions, this can seem almost impossible. For years, however, DiSC® has successfully helped people understand each other on a more fundamental level.

This program shows participants how to read other people and see how others interpret their behaviours. It leaves them with a gut-level appreciation for the needs of their coworkers. Ultimately, the program helps participants adapt their communication styles in a way that creates an enduring working alliance among group members.

 

Learning Outcomes

Participants will:

• Understand the DiSC model of human nature and develop an appreciation for personal differences

• Get feedback to see the different ways that their behaviours are interpreted by their co-workers

• Read about their co-workers’ DiSC styles and learn how to anticipate their unique preferences

• Gain an empathic understanding for why their co-workers act the way they do

• Recognize the types of communication that are effective and ineffective with each style

• Develop specific communication strategies that build a culture of alliance and collaboration

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Adapting to Different styles

How many times has someone become upset with you because they misunderstood your intentions? How many times have people misread your tone, your mood, or your approach? Was there a small change that you could have made that would have prevented all the confusion? Too often, that insight comes a little too late. This course is designed to help participants grasp that insight before misunderstandings occur, not after.

The DiSC® model helps them understand some of the most important aspects of human perception and interaction. Participants learn to see the characteristics of each DiSC style and understand their own unique preferences. But most important, they recognize how behaviour is likely to be misread and learn how to adjust their communication to meet the needs and styles of those around them.

 

Learning Outcomes

Participants will:

• Understand themselves and others through the DiSC model

• Appreciate the communication preferences of different people

• Recognize when their behaviours are inappropriate or likely to be misunderstood

• Build strategies to adapt their behaviours for more effective communication ©

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Communication Effectiveness Series

Communication is a fundamental skill. Most of us can do it well enough to get by, but we could all probably use some improvement. Unfortunately, communication is often regarded as such a basic skill that we take it for granted. We rarely take time to sharpen our abilities. This course contains a series of two-hour sessions to do just that.

The first session introduces participants to the foundations of DiSC® and helps them to create a greater self-awareness.

The second session applies this new knowledge to the area of conflict, and it helps participants discover simple ways to communicate more effectively.

The third session helps participants use this new information to avoid misunderstandings and build stronger relationships.

 

Learning Outcomes

Participants will:

• Understand the implications of their DiSC styles on communication

• Build empathy for the conflict styles of their co-workers

• Learn how to handle conflict more effectively and appropriately

• Recognize when they are communicating inappropriately or ineffectively

• Gain appreciation for how others read their behaviors

• Use feedback from their co-workers to enhance their communication skills

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Managing conflict and resistance

Working with so-called difficult employees can be one of a manager’s biggest headaches. People oftentimes come across as difficult because they handle conflict differently than we do. In fact, others’ approaches to conflict can often seem counterproductive, confusing, or even bizarre. This course provides managers with a simple, direct way to understand the different fears that drive much of the conflict and resistance they see.

Through DiSC®, managers learn their own style of handling conflict and understand how that style might differ from their employees’ methods. They also take time to recognize how quickly employees’ fears can disengage them from a team or project. Participants learn how and why different people become threatened and discover skills for relating more effectively with people of all styles.

 

Learning Outcomes

Participants will:

• Understand the impact that their conflict style has on other people

• Recognize how their employees handle conflict differently than they do

• Use DiSC to recognize the fears and goals of their employees

• Identify and reduce the opposition and resistance of their employees

• Explore ways to improve their communication with each style

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Reducing Conflict

Few of us like conflict. So why is it so pervasive, so enduring, and so difficult to resolve? One of the primary reasons is that we all have a natural instinct to see just one side of an issue: our own. Can this instinct be reshaped? Twenty-five years of DiSC® training shows that it can.

This is a simple but powerful program that helps individuals and groups develop the understanding and empathy to work through tough interpersonal conflicts. This course is designed to spark a lasting change that speaks not only to the individual, but also to the group. It builds fundamental skills that are crucial for effective teamwork and communication.

 

Learning Outcomes

Participants will:

• Understand the four DiSC styles and appreciate the diverse values among coworkers

• Appreciate each other’s unique strengths and accept each other’s limitations

• Build empathy and compassion for the needs and struggles of their co-workers

• Understand how others see them and get feedback on their behaviour

• Recognize their unique way of handling conflict and understand the impact of their behaviour

• Use their new learning to develop strategies for working through conflict

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Using your strengths to your advantage

It’s no secret that some of us seem to have more natural social skill than others. The truth is that we all have our own interpersonal strengths. Truly effective people know their talents and find opportunities to maximize their skills. But we all also have areas in which we struggle, and although we usually have access to interpersonal feedback, we rarely seek it out.

This program helps participants pinpoint their unique strengths and shows them how they can get the most out of their talents. The course also illustrates how these same strengths can be overused to the point that they become obstacles. Exercises provide a safe and constructive way for participants to gather interpersonal feedback from their fellow group members. Armed with this feedback and a solid knowledge of their interpersonal strengths, participants are prepared to unearth their natural abilities and use them to their fullest.

 

Learning Outcomes

Participants will:

• Recognize the diverse talents and preferences associated with each DiSC® style

• Understand their interpersonal strengths and how they have been overused in the past

• Develop an openness to interpersonal feedback

• Recognize the impact that their behaviour has on other people

• Create specific strategies for enhanced interpersonal effectiveness ©

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Building greater self-awareness

Imagine getting ready in the morning without ever looking in a mirror. You may have one vision of your appearance in your head, but there’s no telling what you actually look like. The same goes for our behaviour. In our heads, we have an image of how our behavior comes across to others, but none of us has the complete picture. And so there are times when we unknowingly repeat the same behaviour over and over, even though it’s completely ineffective with those around us. In many cases, we just don’t realize what’s going on.

This course is designed to provide a framework that participants can use as their behavioural mirror. It introduces them to the DiSC® model of human nature and clearly outlines some of the important ways in which people are unique. The program explores the different filters that people use to interpret others’ behaviours and helps participants use feedback to build a concrete action plan for stronger relationships.

 

Learning Outcomes

Participants will:

• Learn more about their personal styles through the DiSC framework

• Appreciate the different ways in which their behaviour can be interpreted by others

• Get specific, safe feedback about their behaviour from others

• Identify interpersonal behaviours that they would like to change

• Develop strategies to build more effective relationships

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Maximising your strengths as a manager

Managers have an influence over other people. Their strengths can be a terrific benefit for the people who work for them. And of course, their limitations can trickle down to create frustration, confusion, or even paralysis for those they manage. Because they have this effect on others, managers have a responsibility to know themselves.

Through DiSC®, this course gives managers a safe, fun way to understand and organize the strengths and challenges that they bring to the table. They gain a greater appreciation for the impact that their behavior has on others, and they discover how their personal style is read and filtered by different co-workers. As a result, participants learn to maximize their strengths, making both themselves and the people they manage more effective in the process.

 

Learning Outcomes

Participants will:

• Understand the strengths and challenges of their DiSC style

• Recognize their conflict behaviour and its effect on others

• Appreciate all the different ways in which their behaviour can be interpreted

• Get feedback on their personal interaction style ©

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Recognising and removing barriers to performance

Great managers can read people. They know that employees have different skills, different concerns, and different levels of motivation. Further, they know that if they ignore these diverse needs, there is a greater chance that their employees will waste their energy moving in the wrong direction, get frustrated with a lack of success, or just disengage from a project or team. Consequently, they’ve learned to adjust their management style to the employee’s style and the needs of the situation.

This course is designed to help managers recognize the employees’ needs and remove barriers to performance.

 

Learning Outcomes

Participants will:

• Read the DiSC® style and developmental needs of different employees

• Understand the goals and fears of their employees

• Adapt their management approach to match the ability level and motivation of their employees

• Recognize and reduce their employees’ opposition and resistance

• Develop employees who are more energized, efficient, and committed

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Getting the most from your key contributors

Even the best performers get stagnated from time to time. Before managers can help them out of their rut, they need to understand the situation and why the person is having difficulty. Sometimes employees aren’t motivated or committed to the task. Sometimes they don’t have the skills or know-how.

This program helps managers use DiSC® to read the situational needs of their key contributors and adjust their management style accordingly. They’ll learn some fundamental strategies for reading the willingness and ability of the people they manage as well as the approaches that are most effective in each situation.

 

Learning Outcomes

 

Participants will:

• Use the DiSC model to gauge the needs of their key contributors

• Identify the obstacles that are holding back better performance

• Understand when employees are unwilling or unable on a given task

• Find ways to help people become more efficient and satisfied in their work

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Building a sales relationship

The most effective sales people don’t use a one-size-fits-all approach to selling. They know how to read the unique needs of each customer and relate to those needs. It’s a highly developed skill, but it can be taught.

In this course, DiSC® takes the dizzying diversity of client needs, goals, and preferences and puts them into a simple framework that makes sense to almost any salesperson. Participants learn how DiSC can help them adjust the sales process to acknowledge important preferences and values of their customers. The result is strong, lasting relationships with customers of all styles.

 

Learning Outcomes

Participants will:

• Appreciate the diversity of their customers’ needs and motivations

• Understand the need to adapt their sales strategy to meet the needs of their clients

• Read the DiSC styles and buying needs of their customers

• Create natural and influential relationships with their customers

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Being responsive to customer differences

It’s easy to forget just how much diversity there is among our customers. We get wrapped up in our own way of seeing things and rely too much on a single, well-worn sales approach.

This course reminds salespeople how different customers truly are. It explains the DiSC® model of human nature and helps people appreciate the distinct differences of each style.

Participants learn to read the buying needs of different people and adjust the sales process accordingly. They gain insight into why certain customers are difficult for them, and they practice better ways to respond in those situations.

 

Learning Outcomes

 

Participants will:

• Learn the DiSC model of human nature and its implications for their sales success

• Appreciate the need to tailor their sales style to the preferences of their customers

• Understand how to adapt their sales strategies instinctively

• Develop more effective relationships with their customers

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Improving team effectiveness

Think about the first work team you were on. You probably quickly discovered that each person had a unique way of doing things. Sometimes team differences are easily accepted and laughed about, and may even complement each other. But too frequently teams find that those differences can also cause confusion, stagnation, or frustration.

Only when people have a framework to make sense of their differences can they learn what to expect from others and the best way to get what the team needs.

This program uses the DiSC® framework to address three of the most common challenges that teams face: motivation, conflict, and communication. Participants learn simple, intuitive ways to make lasting improvements in a team’s effectiveness.

Learning Outcomes

 

Participants will:

• Appreciate the diverse needs and preferences of each DiSC style

• Recognize and capitalize on the personal motivators that drive them

• Understand their own conflict style and the impact that it has on others

• Recognize inappropriate or unproductive communication

• Develop the skill to adapt to the diverse styles of their teammates

• Enhance team motivation, conflict resolution, and communication

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Improving team motivation

Everybody on a team is motivated. They’re just motivated by different things and, sometimes, toward different things. The team can be more effective and engaged when each member knows how to get what he or she needs out of the process.

This short program helps participants pinpoint the things that drive their success on a team. Through the DiSC® model, participants learn to appreciate the role that their environment has on their motivation. Team members discover how to capitalize on their particular motivators in a way that makes the entire team more energized, dynamic, and successful.

 

Learning Outcomes

Participants will:

• Learn the foundations of the DiSC model and the implications of their styles

• Appreciate that their teammates have different motivational needs

• Recognize the work environments that are particularly motivating for them

• Find ways to modify their team environment in a way that enhances motivation

• Become more energized and involved in their team

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Team effectiveness series

Teams rely on both individual and group talent. The individual members need to know how to let their strengths shine, while the group needs to know how to work as a unit.

This series is designed to advance both of these goals in three easy, half-day sessions.

The first session uses DiSC® to lay the foundation for personal and team awareness.

The second session explores the strengths that each member brings to the team and

ways to get the most out of those strengths.

In the third session, participants gain interpersonal feedback, insight, and skills that

will sharpen the team’s harmony and effectiveness.

 

Learning Outcomes

 

Participants will:

• Reduce the confusion and complexity of understanding their teammates

• Understand the unique strengths and challenges that they bring to the team

• Find ways to maximize their strengths and motivation in their environment

• Use interpersonal feedback to improve their team performance

• Learn how to adapt their behaviour and become more effective with each team member

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